Privacy Policy

Privacy Policy

Last Updated: September 2025

At The Sports Exchange, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (the “Site”) or purchase our products.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order or create an account.

  • Non-Personal Information: Browser type, device information, IP address, and site usage statistics collected automatically through cookies and similar technologies.

  • Account Information: Login credentials, order history, and saved preferences if you create an account.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Processing and fulfilling your orders

  • Providing customer service and responding to inquiries

  • Sending transactional emails (order confirmations, shipping updates, etc.)

  • Sending marketing emails (with your consent) about promotions, new products, or updates

  • Improving our Site functionality, performance, and user experience

  • Detecting and preventing fraud or unauthorized activities

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Shipping carriers, payment processors, IT support, and marketing partners who help us operate the Site and deliver orders.

  • Legal Compliance: If required by law, regulation, or court order.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Remember your preferences and shopping cart

  • Analyze traffic and improve website performance

  • Deliver personalized ads and promotions

You can manage cookie settings in your browser. However, disabling cookies may affect your experience on the Site.

5. Data Security

We implement industry-standard security measures (such as SSL encryption and secure servers) to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to your information

  • Request deletion of your information, subject to legal or contractual obligations

  • Opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly

7. Children’s Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child under 13, we will delete it immediately.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.